Welcome to our Support Centre. Please note a valid email address is required to submit a ticket.
In order to streamline support requests and better serve you, we utilise a support ticket system available to all of our clients. Our average response time is less than 2 hours, but please allow up to 24 hours and even longer over the weekends.
Every support request is assigned a unique ticket number which you can use to track the progress and responses. For your reference, we can provide complete archives and a history of all your support requests.
Don’t need to raise a ticket? We have many other ways to get in touch, including online chat via WhatsApp, email, or phone. See our contact page for more information.
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